Website Specsavers
Position Purpose:
Specsavers Internship is seeking enthusiastic individuals to join our Apprenticeship Program for 2024 through an Apprenticeship. This program offers aspiring professionals the opportunity to gain hands-on experience in a fast-paced, customer-focused optical and hearing care environment. Our Apprenticeship program is designed to provide you with the knowledge, skills, and qualifications needed to kick-start your career in the optical or hearing care industry.
Duties and Responsibilities:
- Assist in the daily operations of the store, including customer service, product advice, and sales support.
- Participate in the preparation of eye or hearing tests and ensure that all necessary equipment is ready.
- Learn to use various optical and hearing care equipment under the guidance of qualified professionals.
- Shadow senior staff in consultations and assist in maintaining patient records.
- Provide excellent customer service by helping customers choose appropriate eyewear or hearing aids.
- Collaborate with colleagues to meet store targets and ensure customer satisfaction.
- Support the merchandising and replenishment of stock, ensuring that displays are appealing and well-organized.
- Ensure adherence to health and safety protocols, including cleaning and sanitizing workspaces.
- Participate in training sessions to learn about Specsavers products, customer service standards, and industry regulations.
Education:
- A minimum of GCSEs (or equivalent), ideally including English and Maths.
- Strong interest in healthcare, retail, or optical services.
- Additional qualifications related to health or retail are a plus but not required.
Experience:
- Previous experience in customer service, retail, or healthcare settings is desirable but not essential.
- Experience in a fast-paced work environment or working as part of a team is beneficial.
Skills:
- Strong communication and interpersonal skills, with the ability to interact professionally with customers and colleagues.
- Willingness to learn and develop new skills in the optical and hearing care industry.
- Attention to detail and the ability to follow instructions and guidelines precisely.
- A customer-focused approach with a passion for delivering excellent service.
- Basic computer literacy and familiarity with using standard office software.
Benefits:
- Structured training and support from industry experts.
- Opportunity to gain a nationally recognized qualification while earning a salary.
- Hands-on experience in one of the UK’s leading optical and hearing care companies.
- A friendly and supportive working environment with opportunities for career growth.
- Discounts on Specsavers products, including eyewear and hearing aids.
- Paid holidays, a competitive apprenticeship salary, and other employee benefits.
How to Apply:
Interested candidates should submit their CV and cover letter outlining their interest in the program and why they are suited for this apprenticeship. Applications can be submitted via the Specsavers Careers Portal or by visiting your local Specsavers store for more details.
To apply for this job please visit join.specsavers.com.
