Website Pets at Home
Job Description
Pets at Home is excited to offer the 2024 Internship and Apprenticeship Program, providing an excellent opportunity for individuals passionate about animals and customer service to gain practical experience in the pet care industry. This program is designed to give interns and apprentices hands-on experience in various roles within our stores, distribution centers, and support offices. Participants will work alongside industry professionals, gaining valuable skills and insights that can lead to a rewarding career in retail, animal care, or business operations.
Responsibilities
As an intern or apprentice at Pets at Home, you will:
- Assist with daily operations in-store, including customer service, stock management, and sales.
- Support pet care services, including grooming, feeding, and general health checks.
- Help customers select the right products for their pets, providing knowledgeable advice on pet care and nutrition.
- Contribute to merchandising and keeping the store environment clean and safe.
- Participate in training sessions to develop product knowledge, customer service, and animal care skills.
- Support back-office functions such as inventory control, marketing campaigns, or finance in our head office or distribution centers.
- Shadow experienced staff members to learn about the full range of Pets at Home operations, from front-line retail to behind-the-scenes logistics.
Benefits
- Hands-on Experience: Gain real-world experience working in the UK’s largest pet care business.
- Career Development: Develop skills in customer service, animal care, sales, and business operations.
- Professional Training: Participate in structured training programs led by industry experts.
- Mentorship: Receive support and guidance from experienced colleagues and managers.
- Networking: Build connections with professionals across the pet care and retail industry.
- Apprenticeship Opportunities: Potential for long-term career development through our apprenticeship schemes, with the opportunity to move into permanent roles.
- Competitive Compensation: Earn a competitive wage during your internship or apprenticeship.
Requirements
- Must be aged 16 or older by the start of the program.
- A passion for animals and a desire to work in the pet care or retail industry.
- Available to work full-time or part-time, depending on the role, for the duration of the internship or apprenticeship.
- Must be eligible to work in the UK.
Skills
- Communication: Ability to interact with customers and colleagues in a friendly and professional manner.
- Customer Service: Passionate about providing excellent service and helping customers with their pet care needs.
- Teamwork: Able to work well in a collaborative environment with a positive attitude.
- Time Management: Ability to manage tasks efficiently and meet deadlines in a fast-paced environment.
- Problem-Solving: Proactive in addressing challenges and finding solutions to customer inquiries.
- Adaptability: Willingness to take on various tasks, from sales to animal care, and learn new skills as required.
Experience
- No prior experience in the pet care industry is required, though previous experience in retail, customer service, or animal care will be advantageous.
- A demonstrated interest in animals, either through volunteering, previous work, or personal pet ownership, is highly desirable.
How to Apply
- Visit the Pets at Home Careers page to complete the online application form.
- Submit your CV and a cover letter outlining your passion for animals, any relevant experience, and why you want to join the Pets at Home Internship or Apprenticeship Program.
- Shortlisted candidates will be invited to an interview, which may include practical assessments based on the role you’re applying for.
To apply for this job please visit www.petsathomejobs.com.
