Website CrossCountry Trains
Job Description
CrossCountry Trains Apprenticeships is offering a dynamic Internship Program for 2024/2025, designed to provide aspiring professionals with real-world experience in the railway and transportation industry. This internship offers students and recent graduates the chance to work across various departments, such as Customer Service, Marketing, Operations, Engineering, and Human Resources. Interns will gain valuable insight into the rail industry, contribute to ongoing projects, and work alongside experts in a supportive environment focused on professional growth and innovation.
Responsibilities
As a CrossCountry Trains intern, you will have the opportunity to:
- Assist in projects specific to your department, supporting teams with research, data analysis, and report creation.
- Engage in day-to-day operations to understand and improve customer experience and service quality.
- Participate in developing and executing marketing campaigns and digital content to promote CrossCountry’s services.
- Support operational activities, such as scheduling, logistics, and safety initiatives.
- Contribute to HR initiatives, including recruitment, training programs, and employee engagement.
- Participate in meetings, training sessions, and presentations to gain an in-depth understanding of the rail industry.
- Work collaboratively across teams, providing innovative ideas and insights to enhance processes and customer satisfaction.
Qualifications
- Currently enrolled in or recently graduated from a Bachelor’s or Master’s degree program in Business, Marketing, Engineering, Transportation, Human Resources, or a related field.
- Available to work full-time for the internship duration and eligible to work in the UK.
Experience
- Prior internship, volunteer work, or project experience within transportation, logistics, or customer service sectors is advantageous but not required.
- Demonstrated interest in the railway industry, transportation, and public service.
Skills
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong attention to detail and organization.
- Adaptability and eagerness to learn about the rail industry.
- Customer-focused mindset and commitment to enhancing service quality.
Benefits
- Competitive paid internship with a stipend and travel allowances.
- Hands-on experience with one of the UK’s leading train operators.
- Mentorship from experienced professionals and networking opportunities within the industry.
- Access to specialized training and professional development resources.
- Discounts on CrossCountry train travel and related perks.
- Opportunity for potential full-time roles within CrossCountry upon successful completion of the program.
How to Apply
Candidates should submit an up-to-date CV and a cover letter outlining their area of interest, skills, and relevant experience through the CrossCountry Trains Careers portal. Selected candidates will be contacted for interviews and further assessments.
To apply for this job please visit arriva.wd3.myworkdayjobs.com.
