Website Chiltern Railways
Job Description:
Chiltern Railways, a leading train operating company in the UK, is excited to offer its 2025 Internship Program for enthusiastic and driven students. This internship provides an opportunity to gain hands-on experience in the railway industry, contributing to the company’s operations, customer service, marketing, and business development initiatives. If you’re passionate about transportation, operations, and sustainability, this internship is a perfect way to start your career journey.
Responsibilities:
- Assist in day-to-day operations, including station management, train operations, and scheduling.
- Support the marketing team with campaigns aimed at improving customer engagement and brand visibility.
- Collaborate with the business development team on projects that focus on increasing ridership and enhancing customer experience.
- Conduct research on industry trends, customer satisfaction, and sustainability initiatives to inform business strategies.
- Assist with customer service initiatives, including fieldwork at stations and on trains to ensure a smooth passenger experience.
- Support operational efficiency projects, including data analysis and process improvement initiatives.
- Contribute to safety audits, environmental sustainability efforts, and compliance with regulations.
Qualifications:
- Currently enrolled in a degree program (undergraduate or graduate) in transportation, logistics, business, marketing, engineering, or a related field.
- Interest in the transportation or railway sector is preferred.
- Must be legally eligible to work in the United Kingdom.
Experience:
- No prior experience in the railway industry is required, but experience in customer service, marketing, or project management is advantageous.
- Previous exposure to transportation, logistics, or engineering projects is a plus.
Skills:
- Strong communication and interpersonal skills with the ability to interact effectively with customers and colleagues.
- Analytical mindset with proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Problem-solving skills and ability to work well in a fast-paced environment.
- A keen interest in sustainability and transportation industry developments.
- Team player with good organizational skills and attention to detail.
Benefits:
- Paid internship with a competitive salary.
- Hands-on experience in one of the UK’s leading rail companies.
- Opportunities for mentorship from industry professionals and career development.
- Networking with key stakeholders and professionals in the railway industry.
- Potential pathway to full-time opportunities or further internships within the company.
- Free or discounted travel on Chiltern Railways routes during the internship.
How to Apply:
- Visit the Chiltern Railways Careers portal and submit your application.
- Applications should include a resume, cover letter detailing your interest in the rail industry, and an unofficial transcript.
To apply for this job please visit www.chilternrailways.co.uk.
