Website Smyths Toys
Position Purpose:
Smyths Toys Vacancies Superstores is excited to offer internship opportunities for 2024, providing passionate individuals with the chance to gain hands-on experience in the world of retail and toy sales. This internship is designed to offer participants exposure to store operations, customer service, inventory management, and merchandising, giving them a well-rounded foundation for a career in the retail industry. Interns will be part of a fast-paced, customer-focused environment, learning how Smyths Toys delivers joy to children and families across the UK.
Duties and Responsibilities:
- Assist in day-to-day store operations, including stocking shelves, organizing product displays, and maintaining cleanliness in the store.
- Provide excellent customer service by assisting customers with product inquiries, recommendations, and purchases.
- Support the team in managing inventory, ensuring shelves are stocked with the latest toys and games.
- Learn and apply merchandising techniques to create attractive product displays that enhance customer experience.
- Operate the point-of-sale system for transactions and provide checkout assistance when needed.
- Help with promotional events and in-store activities, ensuring smooth operation and positive customer engagement.
- Work closely with store management and team members to understand business objectives, sales targets, and customer satisfaction strategies.
- Participate in product knowledge training sessions to stay updated on the latest toys, trends, and brand offerings.
- Assist with stocktaking and inventory checks to ensure accurate product counts and reorder management.
- Follow health and safety guidelines to ensure a safe and welcoming environment for customers and staff.
Education:
- No specific formal education is required, but applicants should have an interest in retail, customer service, and the toy industry.
- High school-level qualifications (GCSEs or equivalent) are preferred but not mandatory.
Experience:
- Previous experience in retail or customer service is a plus but not essential.
- Experience working in fast-paced environments or dealing with the public is beneficial.
- Interest in toys, gaming, or children’s entertainment is a strong advantage.
Skills:
- Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner.
- Strong customer service focus and enthusiasm for helping others.
- A team player with a positive attitude and the ability to work collaboratively with others.
- Willingness to learn new skills, adapt to different tasks, and take initiative when needed.
- Basic organizational skills and attention to detail when handling inventory or store displays.
- Familiarity with basic IT skills, including the use of retail software or point-of-sale systems (training will be provided).
Benefits:
- Gain hands-on experience in retail operations, customer service, and merchandising in one of the UK’s leading toy retailers.
- Structured training and mentorship from experienced professionals in the retail industry.
- Opportunity to work in a fun, dynamic, and child-friendly environment.
- Competitive internship salary with additional employee benefits.
- Discounts on Smyths Toys products for personal use.
- Potential career development opportunities within Smyths Toys, including pathways to full-time employment.
- Supportive and friendly team culture, with opportunities to contribute to store events and promotions.
How to Apply:
Interested candidates should submit their CV and a cover letter via the Smyths Toys Superstores Careers website. In your cover letter, explain why you are interested in the internship, your passion for toys and customer service, and what skills you can bring to the role.
To apply for this job please visit www.smythstoys.com.
